ABN AMRO: Innovative Chatbot for Freelancers

Smart chatbot

Companies can let a chatbot handle a large part of the primary customer interaction so that people get to the right place quickly and efficiently. For example, the chatbot that we developed for Facebook Messenger can help our customer ABN AMRO better serve new target groups.

Who is Zjef?

Those who want to work as a self-employed person have to arrange a lot, and do not always know where to start. Due to the large amount of information that can be found online, starting entrepreneurs sometimes don't see the wood for the trees anymore. Zjef guides freelancers step by step in setting up their business. Here, Zjef takes you by the hand on various topics such as Starting as a self-employed person, Hourly rate & Income, Administration, VAT, Risks, Customers & Competitors, Social media & Networks and Expertise & Personal Development.

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Freelance coach

Zjef can also help you complete your tasks on time by sending reminders for, for example, your VAT return. Zjef is the coach who guides you through all the steps in a simple and organized way to a successful career as an entrepreneur. Do you need more information? Then Zjef will arrange an appointment with a coach who can help you further.

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Development

In this first phase in Zjef's development, the chatbot offers a wide range of general information. With the input of freelancers, Zjef will increasingly provide customized solutions in the future and become more personal in his response. Zjef can be further developed in the future so that he becomes more intelligent and helps the starting self-employed person get started even better. Chatbot Zjef is part of ABN AMRO's innovation process.

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